QUALITY MANAGEMENT
Edit CAPA-2026-0010
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Record the issue and the complete improvement cycle.
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CAPA No.
Title *
Problem Statement *
Torque verification records showed that one assembly station did not complete the required start-of-shift verification on two occasions.
Source
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Customer Complaint
Internal Audit
External Audit
Inspection
Incident
Process KPI
Supplier
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Source Reference
Owner
Unassigned
Process Engineer
Production Manager
Quality Manager
System Administrator
Severity *
Critical
Major
Minor
Priority *
Critical
High
Medium
Low
Operational Status
Status is controlled by the CAPA approval workflow.
Detected Date *
Target Date
Workflow Stage
Verification Date
Approval Status
Analysis & Actions
Containment Action
Affected units were identified and 100% torque verification was performed.
Root Cause
The work instruction did not clearly identify the start-of-shift verification as a mandatory recorded activity.
Corrective Action
Revised the work instruction and introduced a mandatory digital verification checklist.
Preventive Action
Added weekly compliance review and escalation for missed torque verification.
Effectiveness Check
No missed verifications were recorded for 12 consecutive shifts after implementation.
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