QUALITY MANAGEMENT
Edit CAPA-2026-0022
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Record the issue and the complete improvement cycle.
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CAPA No.
Title *
Problem Statement *
Quality event requiring investigation, corrective action and preventive controls for: Packing quantity mismatch.
Source
Select
Customer Complaint
Internal Audit
External Audit
Inspection
Incident
Process KPI
Supplier
Other
Source Reference
Owner
Unassigned
Process Engineer
Production Manager
Quality Manager
System Administrator
Severity *
Critical
Major
Minor
Priority *
Critical
High
Medium
Low
Operational Status
Status is controlled by the CAPA approval workflow.
Detected Date *
Target Date
Workflow Stage
Verification Date
Approval Status
Analysis & Actions
Containment Action
Recounted and corrected all affected cartons.
Root Cause
Manual counting was performed without an independent verification step.
Corrective Action
Added two-person quantity verification for selected products.
Preventive Action
Introduced weight-based quantity check for high-volume packs.
Effectiveness Check
No quantity mismatch in 2,500 subsequent cartons.
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