QUALITY MANAGEMENT
Edit CAPA-2026-0027
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Record the issue and the complete improvement cycle.
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CAPA No.
Title *
Problem Statement *
Quality event requiring investigation, corrective action and preventive controls for: Incorrect dispatch documentation.
Source
Select
Customer Complaint
Internal Audit
External Audit
Inspection
Incident
Process KPI
Supplier
Other
Source Reference
Owner
Unassigned
Process Engineer
Production Manager
Quality Manager
System Administrator
Severity *
Critical
Major
Minor
Priority *
Critical
High
Medium
Low
Operational Status
Status is controlled by the CAPA approval workflow.
Detected Date *
Target Date
Workflow Stage
Verification Date
Approval Status
Analysis & Actions
Containment Action
Held dispatches until documentation was corrected.
Root Cause
Dispatch checklist did not require second-person verification.
Corrective Action
Revised dispatch checklist.
Preventive Action
Added monthly logistics-document audit.
Effectiveness Check
Zero documentation errors in the next 100 dispatches.
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