QUALITY MANAGEMENT
Edit CAPA-2026-0004
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CAPA No.
Title *
Problem Statement *
A production dimensional gauge was found in use beyond its calibration due date.
Source
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Customer Complaint
Internal Audit
External Audit
Inspection
Incident
Process KPI
Supplier
Other
Source Reference
Owner
Unassigned
Process Engineer
Production Manager
Quality Manager
System Administrator
Severity *
Critical
Major
Minor
Priority *
Critical
High
Medium
Low
Operational Status
Status is controlled by the CAPA approval workflow.
Detected Date *
Target Date
Workflow Stage
Verification Date
Approval Status
Analysis & Actions
Containment Action
Removed the gauge from service and verified recent measurements with a calibrated reference gauge.
Root Cause
The calibration reminder was sent to an inactive mailbox and there was no escalation mechanism for overdue instruments.
Corrective Action
Updated the calibration register and assigned active responsible persons.
Preventive Action
Added automatic escalation for overdue calibration items and weekly dashboard review.
Effectiveness Check
All 47 active gauges were checked and 100% were within calibration status.
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