QUALITY MANAGEMENT

CAPA Quality Management

ROOT CAUSE INTELLIGENCE

CAPA-2026-0032 — Minor cosmetic defect on finished housing

Quality event requiring investigation, corrective action and preventive controls for: Minor cosmetic defect on finished housing.

Recommended Root Causes
Ranked evidence-based suggestions. Human approval is required.
Suggested
#1
Finished components were placed directly on an unprotected metal surface during transfer.
Historical CAPA · 1 evidence item(s)
CAPA CAPA-2026-0008
31.5%
confidence score
#2
Cleaning verification was visual only and did not include defined acceptance criteria.
Historical CAPA · 1 evidence item(s)
CAPA CAPA-2026-0020
31.5%
confidence score
#3
Preventive maintenance interval was based on calendar time rather than usage hours.
Historical CAPA · 1 evidence item(s)
CAPA CAPA-2026-0030
31.4%
confidence score
#4
Setup sheet did not identify the critical dimensions requiring independent verification.
Historical CAPA · 1 evidence item(s)
CAPA CAPA-2026-0021
31.4%
confidence score
#5
Tool wear was not being monitored using a defined replacement limit and process capability was not reviewed by shift.
Historical CAPA · 1 evidence item(s)
CAPA CAPA-2026-0005
31.4%
confidence score
How the score is calculated
45%
Problem/cause similarity
20%
Historical CAPA evidence
25%
Fishbone evidence
10%
Pareto evidence

This is a deterministic decision-support score, not a statistical or certified AI diagnosis. The accepted cause is written to the CAPA only after a user explicitly accepts it.