QUALITY MANAGEMENT

CAPA Quality Management

ROOT CAUSE INTELLIGENCE

CAPA-2026-0008 — Surface scratches after final handling

Visible scratches were detected on finished components during final visual inspection.

Recommended Root Causes
Ranked evidence-based suggestions. Human approval is required.
Suggested
#1
The label master file was not linked to the active production revision and the final inspection checklist did not require label revision verification.
Historical CAPA · 1 evidence item(s)
CAPA CAPA-2026-0002
32.9%
confidence score
#2
Operator handling
Pareto · 1 evidence item(s)
Pareto: Pareto Analysis - Packaging Defects
31.9%
confidence score
#3
Assembly handling
Pareto · 1 evidence item(s)
Pareto: Pareto Analysis - Motor Vibration Defects
31.9%
confidence score
#4
Handling damage
Pareto · 1 evidence item(s)
Pareto: Pareto Analysis - Molded Housing Cracks
31.9%
confidence score
#5
Lighting level at inspection station was inconsistent.
Historical CAPA · 1 evidence item(s)
CAPA CAPA-2026-0032
31.9%
confidence score
How the score is calculated
45%
Problem/cause similarity
20%
Historical CAPA evidence
25%
Fishbone evidence
10%
Pareto evidence

This is a deterministic decision-support score, not a statistical or certified AI diagnosis. The accepted cause is written to the CAPA only after a user explicitly accepts it.