QUALITY MANAGEMENT

CAPA-2026-0002

CAPA-2026-0002

HighClosed
Incorrect product labels on finished cartons
CONTROLLED APPROVAL WORKFLOW
Electronic Approval & Rework
Segregation of duties is enforced: a CAPA owner or creator cannot approve the same CAPA.
Closed Approved
No approval request has been submitted.Submit the CAPA when the problem definition and ownership are ready for independent quality review.
Current gate Closed · Approved
CAPA Details
Problem definition and evidence base
Problem Statement
Finished cartons were found with an incorrect revision of the product label during final inspection.
Containment
Quarantined affected cartons and stopped dispatch until all labels were verified.
Root Cause
The label master file was not linked to the active production revision and the final inspection checklist did not require label revision verification.
Corrective Action
Updated the controlled label master and added mandatory revision verification at packing.
Preventive Action
Implemented electronic label issue control and quarterly review of controlled documents.
Effectiveness Check
No incorrect labels detected in the next 10 production lots and 100% checklist compliance.
Verified 14 Aug 2026
Corrective & Preventive Action Plan
Actions feed the operational side of the CAPA workflow.
TypeDescriptionOwnerDueStatusUpdate
No actions added.

Linked Analyses
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CAPA Summary
SourceFinal Inspection
OwnerQuality Manager
Detected2026-07-28
Target2026-08-08
Verification2026-08-14
Submitted-
Final Approval-
Closed2026-08-07
Workflow Timeline
Traceability of the CAPA improvement cycle
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